Author: Marketing Marketing

How does Hexis assisted recharge work?

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Even though Hexis Change-giver Coin mechanism enjoys considerable operation autonomy, also thanks to its 5 capacious tubes, sometimes it may happen that some tubes empty and it results necessary to recharge them with coins. These are usually the tubes containing the low-denomination coins, which are given more frequently as change to the vending machines’ users.

Normally, to fill the empty tubes with coins the Operator is obliged to calculate accurately how many new coins were inserted and to remove an equal value from another tube containing high-denomination coins. This is often the only way to “move” a certain amount of currency from a tube to another one, by keeping a correct accounting of takings.

This operation, if carried out manually, involves some evident risks of calculation errors and always needs much care and time. To resolve these problems, Hexis includes the optional Assisted Recharge function, which is already present in the other Coges Change-giver Coin mechanisms. Thanks to this function the Operator limits himself to insert an identification key in the cashless Reader connected to the Coin mechanism and to insert all the desired coins in the insertion slot of the vending machine.

The inserted key – a normal MyKey, programmed with section code 96 – will permit the Coin mechanism to recognize the filling operation in progress without confusing it with a sale. The insertion of the coins will be fast thanks to the acceptance rate of Hexis Coin mechanism and when the desired tube will result full, the Coin mechanism will signal it by addressing the surplus coins into the reject channel. The same operation can be carried out at the same time even in more tubes with different denominations.

At this point the operator has only to extract the recognition key from the Reader and Hexis will precisely calculate the value of all the inserted coins, by giving a change in high-denomination coins with the same value: the same operation which was previously carried out by the operator, however in less time and higher reliability. In this way in addition to a correct accounting the presence of coins into the tubes is always guaranteed.

Furthermore, all the recharge operation can occur without the need for opening the vending machine door and for accessing physically to the tube group.

Discover Coges stand at EVA Vending & Coffee Solutions Hub

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Coges announces its participation to the Vending & Coffee Solutions Hub event organized by EVA association for 27th and 28th May. It is one of the first virtual exhibition in the European vending sector, which will allow the main players of vending to meet and present their products and services and discover the main innovations in the sector. For Coges it will be an opportunity to show, even though in a virtual way, the new Hexis Change-giver Coin mechanism, Nebular Pay Credit card reader and other products of its payment systems range for the vending machines.

“One of the many changes we have had to face in this  last year, has been the suspension of the exhibitions and of most events for healthcare reasons.” – recalls Mario Majo, Coges commercial director – “Even though we’re looking forward to meet our Customers, the resellers and all our partners in person, we believe that this virtual event organized by EVA will be an interesting circumstance of discussion for vending at a European level. Meeting, networking and even confronting the competitors, even though in a digital format, are the main fuel for any industry.”

The Vending & Coffee Solutions Hub will be launched the 27th and 28th May with a rich program of meetings hosted by some experts on special subjects of the vending sector such as the future of cash, news about the consumers’ behaviour and coffee trends. After the two-day launch, EVA will organize some other different events on the platform, while the Exhibition Hall and the Lounge Room will remain open for a whole year, by offering to the visitors the opportunity to visit the virtual stands whenever they want.

To access the virtual platform, it is enough to access the web address https://vending-europe.vfairs.com/ and register. After registration, it would be possible to enter the virtual lobby which leads to the Auditorium for the conferences, to the Exhibition Hall where all the exhibitors’ stands will be present and to the Lounge Room. Starting from the 20th May it will be possible to access to arrange some appointments with Coges salesmen or organize chats or video calls with them during the open days. As an alternative, even during the event you will be able to leave a message at Coges stand to be called back quickly.

“New MyKey, cashless Dynamos system, Credit card reader and new Hexis change-giver coin mechanism: during the last year we have enriched our range of payment systems for  vending with very interesting innovations.” – states Stefano Bertoldo, Coges product manager – “These are products much appreciated by some operators, who are using them in their locations throughout Europe, but unfortunately, some other could not discover them because of the travel limitations due to the pandemic period. In such a situation we welcome a virtual event which removes the distances and permits to exchange a chat with someone who needs more information, as it occurs in all exhibitions!”

EVA desires to offer more than a virtual experience, that is a social one with authentic human relationships and Coges will take advantage of this occasion to be closer to its Customers. Register and visit us at the Vending & Coffee Solutions Hub and discover all the innovations concerning Coges smart vending.

How does the self-locking of the tube box of Hexis work?

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The tube box of Hexis Change-giver Coin mechanism is locked by an electromagnet which blocks its opening. By means of the programming menu the box can be set to unlock freely or to be locked. In this case the opening will be allowed only after the insertion of an authorized key or the entering of an opening code on the keypad of the Coin mechanism. Up to five opening codes can be set.

The box opening by key or password is registered in a special event log which cannot be changed, therefore it is possible to check during the data collection phase when the tube box was opened, with which key or code and how long.

The registration of the unlock operations of the tube box occurs automatically also with the Coin mechanism switched off. This function guarantees to the operator a high level of security as whoever goes and act on the vending machine or on the Coin mechanism, if unauthorized, cannot physically access the accumulated cash.

Take a look to Hexis page for further information.

What makes Hexis so precise?

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One of the secrets of the extraordinary precision of Hexis, which permits to recognize coins in standard conditions at first insertion, lies in its new Caesium Pro validator module.

Traditionally the coin validators measure different parameters or features of coins: one of the most important has always been the electromagnetic analysis of alloys. Another main operation is the measurement of the coin diameter, in the validators designed by Azkoyen Group, instead, another parameter which permits to contrast the different types of fraud comes from the sound analysis.

The main innovation of Caesium Pro module is the collection of information on the metallic and magnetic composition of the coins with three different depths of penetration: three different wavelengths are used at the same time in order to get a higher quantity of information. Therefore the new coin analysis sensor integrates the advantages of the multimodal technology already patented by Azkoyen, which permits to the three detection coils to work at the same time with the processing and the multifrequency stimulation.

Furthermore, Caesium Pro validator module incorporates a new faster and more powerful microcontroller which permits a higher number of readings during the coin passage and a higher precision for each of the magnetic measurement parameters.

This innovative technology, covered by two new patents, involves a better quality of coin identification by Hexis Change-giver Coin mechanism, whose result is a better acceptance and, moreover, a better counterfeit discrimination and the fraud attempts.

Hexis, from Coges experience arrives the new generation of Change-giver coin mechanisms

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Coges presents new Hexis Change-giver coin mechanism, outcome of Coges experience in payment systems for vending machines: an integrated solution for coins and cashless which stands out for its precision in coin validation, flexibility in configuration and possibility of remote connectivity.

Hexis Change-giver coin mechanism comes up beside Unica and Aeterna in Coges range of payment systems for vending; it offers an integrated solution for payment by coin, key or MIFARE in only one product. For those wishing to add the possibility of payment by smartphone, which is increasingly requested also for safety and hygiene reasons, Hexis includes a standard Bluetooth module designed for connection to the appreciated Pay4Vend App.

“Hexis is a new generation cashless Coin mechanism” – states Mario Majo, Coges Commercial Director – “In this product we put together the best of our Change-giver coin mechanisms for vending with a cashless payment system such as Coges Engine, to offer our Customers a solution with performance, reliability and price ratio at the top of the category.”

Hexis’ strength is the new validator group: thanks to its multi-frequency sensors, the Coin mechanism can offer an acceptance level higher than 96% for all coins in standard conditions. Today Hexis is one of the fastest Coin mechanisms in the vending market, reaching up to 3 coins per second in acceptance and up to 2 coins per second in change delivery.

Hexis tube group can be easily configured by the Operator to meet the specific needs of each location and of the different currencies, by guaranteeing wide autonomy of operation thanks to the 5 extraordinarily long tubes: they can contain up to 97 coins from 0,05 € and are the most capacious tubes in vending. The security of the tube box, according to the tradition of Coges coin mechanisms, is guaranteed by an electromagnetic lock: the box can be configured in order to open only by an authorized key or by entering an opening code. The box opening is registered by a proper log which cannot be changed, even with Coin mechanism switched off.

Like Coges Engine System and Unica Coin mechanism, Hexis is prepared for an optional 2G/4G or LAN-WIFI connectivity module, in order to connect the Coin mechanism to Coges Nebular platform. Nebular brings Hexis control dashboard directly on management system, on web portal or on smartphone in real time, allowing a constant monitoring of the performance of the payment system and huge savings on maintenance and update time and costs. Among the Nebular functions, available 24 hours a day, Coges highlights the possibility of remote update of the coin database, firmware and parameter programming, credit refund on vending machine or directly on user MyKey, organization of product stock, management of single cash and key transactions and diagnostic alarms. Furthermore Hexis Coin mechanism connected to Nebular is compatible with PMT Nebular Pay Credit card reader, to offer to offer an even more complete range of payment options.

Moreover Hexis internal unit permits a complete control of the accounting data.  Without Nebular it is possible to update the system and read the accounting data by means of the USB port or integrated IrDA.

Precise, flexible and ready for the network connection: Hexis is the ideal Change-giver coin mechanism for who desires to integrate all the cash versatility with the effectiveness and security of cashless in his vending machine.

Hexis is already available for purchase by Coges and the authorized resellers. Contact us to discover all the advantages of smart vending!

Coges is certified with the new standard for health and safety at work

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Coges announces with great satisfaction the achievement of the UNI ISO 45001 certification, an international standard that specifies the requirements for a management system for health and safety at work.

The UNI ISO 45001 standard “Management systems for health and safety at work – Requirements and user guide” was developed in 2018 by the International Organization for Standardization (ISO) with the contribution of experts from over 70 countries around the world and has been adopted at national level by the Italian Standardization Association/Institution (UNI). UNI ISO 45001 is the first international standard to define the minimum standards of good practices for the protection of workers; therefore it defines a context for improving safety, reducing risks in the workplace and improving the health and well-being of workers.

“Employee safety management has always been a priority for Coges“- asserts Marco Corato, Coges Quality and Safety System Manager – “Since 2006 we have been certified according to the BS OHSAS 18001 standard, now replaced and improved by UNI ISO 45001 one. The company management has shown the utmost attention to this issue over the years and the workers have been trained and made aware of this subject. This further recognition represents, of course, an appreciated goal but at the same time a commitment which is constantly renewing. ”

The ISO 45001 standard requires the organizations which decide to implement a Management System for Workers’ Health and Safety to look beyond short-term issues and to consider what society in general expects from the organization in terms of responsibility. Created to ensure uniformity between the various ISO standards on management systems, UNI ISO 45001 adopts the spirit and the main innovations, including attention to risks, analysis of the context, involvement of company leadership and workers and the particular approach towards suppliers and contractors, since it is precisely in these categories that injuries very often occur.

From March 2021, at the end of a three-year transition period from publication, the UNI ISO 45001 standard becomes the only reference for the certification of management systems for health and safety at work. This scenario is undergoing a deep transformation and another challenge for companies is the synergy of management systems, to which UNI ISO 45001 can significantly contribute thanks to its structure, integrated with that of quality management standards (UNI EN ISO 9001) and of the environment ones (UNI EN ISO 14001), for which Coges is already qualified.

Coges believes that Health and Safety shall be managed with specific improvement systems in the daily activities and operations. Excellence and sustainability, intended as the ability to combine business needs and the expectations of all interested parties, are the basis of competitiveness and ongoing improvement of the business processes.

Remote programming of your payment systems with Nebular

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Coges carries on the update of Nebular connectivity platform, the complete solution for a remote control and management of your vending machine. For all Nebular customers now it’s available the new function for parameter remote programming: Online VisualProgrammer. This function brings the functions of the appreciated programming software of Coges payment systems online, without the need for programming accessories such as the E.C.S. Programmer, the K4U Analyzer Terminal and the Program-Key service keys above all without the need to physically switch on the machine in the location. Online VisualProgrammer permits to read and change the programming parameters of the payment system on the Nebular portal – price settings included – and to send them later to the system by remote. It is also possible to read the parameters from a system connected to Nebular, to change and then send them to one or more connected systems. Finally it is possible to decide to apply the price changes immediately or to wait that a data recording is carried out: in this case, the changes will be automatically applied after the recording.

The remote programming of the operation parameters of the payment system meets the needs of the vending Operators, especially in a moment when each intervention of the personnel by a location shall be planned and agreed upon with the customer because of the anti-COVID-19 security and prevention rules. Online VisualProgrammer permits not only to save on the cost of programming accessories, but also to optimize time and as a consequence costs for update intervention: thanks to Nebular the technician will be able to intervene on many systems in different locations directly from his workplace, without unnecessary transfers.

Online VisualProgrammer further enhances the range of functions offered by Coges Nebular platform: from the data recording, which includes alarms, temperatures and real-time information on sales and recharges, to the management of the product stock, from the possibility to update the coin and bill database to the firmware update, from the refunds of the MyKey credit to the management of the transactions on the single keys.  All our technologies are realized to make your locations more reliable and flexible and they develop constantly with this aim.  Nebular is no exception and represents an open payment platform which, at the same time, permits the preparation for payment by credit cards, Coges apps and apps belonging to third party.

Nebular is integrated with the main European software management systems and can be accessed 24h/7d where a control dashboard for your payment systems is available whenever you need.

Creos: a Bill Validator ready for the most difficult locations

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Coges desires to inform his Customers that some important technical changes have been implemented in Creos Bill Validator during the last months, with the aim to further improve its performances and reliability. These changes come from the analysis of the product life and have already been implemented in all the Validator’s models which are currently manufactured.

“By observing the Bill Validators installed in locations with serious environmental conditions, such as very dusty workplaces or production areas of heavy industry, we  found out that some Operators increase the frequency of their maintenance interventions.” – reports Giovanni Riva, Coges Customer Service Manager – “Generally they are limited to short stops finalized to the Validator cleaning, which in normal locations are not necessary; but we decided to intervene to further reduce this possibility.”

Creos Validator was designed to offer a bill acceptance at the maximum reliability levels for the vending market and to allow a high degree of use of the Validator even in stressed and enduring conditions. The attention of Coges R&D Dept. mainly focused  on the strengthening of the anti-fishing device, on the optics and on the dragging mechanisms.

“Taken one by one, the new mechanical and electronical changes can slip out in the daily use of the product. ” –  highlights Matteo Pegoraro, Coges R&D Manager – “On the whole, however, they contribute to decrease more than 50% of cleaning internal interventions of the Bill Validator, also in the more extreme locations. It is a significant result, which for our Customers translates into less operative stops and lower management costs, which are particularly important in this period, when every exit to the Customer’s location shall be valued carefully.”

The current changes are a result of a specific attention to the Customer’s needs, which go beyond the product sale. The strengthening of the anti-fishing device permits a reduction of the maintenance needs thanks to the minor impact to the environmental conditions on the Validator’s operation and on the possibility of dust and dirt accumulation.  The dragging flow reduces the effort of the motor and increases the bill grip, thanks to the increase of the motor couple which optimise the performances and guarantee some constant operative conditions.

This means that the Customer will have a more reliable product also in some difficult environments and with a higher operation autonomy. Thanks to the experience on the field and to the precious feedback received from the Customers, Coges makes a constant monitoring and refinement of the performances of its products, by remaining a reliable reference for the ongoing evolution in the vending world.

Coges Pay4Vend app takes part to the UXChallenge 2021

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Coges announces its attendance to the UXChallenge venture with the Pay4Vend app, which will be held in Trento from 15th up to 19th February 2021. The UXChallenge is born with the aim to improve the user experience (UX) of digital products, selected from a small group of participating companies. The event is organized by HUB Innovazione Trentino and other European partners within the scope of the 200SMEChallenge project of the European Union, with the aim to support the innovation of the companies, particularly as regards the adoption of a product design focused on the user.

“Pay4Vend is the product Coges decided to present in this challenge, that is our app for payment on vending machines.“ – explains Fabio Brandellero, Coges Saas Consultant – “Since 2015 Pay4Vend has been one of the preferred applications in the vending world, but in the digital technology field, innovation never stops. Our aim is to get hints coming from external resources of our company in order to value the future evolution of this product, thanks to the specific skills of students and young designers. I’m sure they will surprise us.”

The new ideas concerning the selected products for the challenge will be developed by a team consisting of university students and young talented designers during an event which will last 5 days. Instead of the traditional awards for innovation, the UX Challenge permits to supply some prototype solutions to a series of real cases; some real proposals to improve the user experience which could we adopted by the companies involved.

As highlighted by the last Ipsos survey commissioned by Confida, the simple use is the main satisfactory item among the vending users. If the smartphone apps and other smart payment methods are moderately underused in the vending sector, it is truth that the interest for the new contactless payment methods is very high both on the users’ and the Operator’s sides.

“This is not the first time that Coges involves young students in the design of its products,” – remembers Matteo Pegoraro, Coges R&D Manager – “but it is the first time we take part to a public challenge context, focused on digital products. It’s essential that some young open-minded people, discuss these types of products, that are more and more important for Coges.”

 The Italian company takes part to the UXChallenge convinced that during this phase of the vending history, the technological innovation shall be oriented to the usability and the end-user experience, as regards both the vending machines and the payment systems. The design of smart vending solutions, more and more connected and careful of the consumer habits is the main way for the evolution of our sector.

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