Qpay terminal: the answer to 3 big problems facing vending operators
11 Dec
2024

Coges, a trusted partner in payment solutions for the vending and retail industries, in partnership with WiPay, proudly announces the launch of its new Qpay terminal. Designed to address the specific challenges faced by vending operators, this advanced payment solution promises to simplify operations, enhance security, and improve customer satisfaction. With over 40 years of experience in providing payment systems, Coges continues to innovate with Qpay, a versatile terminal that is ready to meet the demands of today’s rapidly changing vending landscape.

Minimizing Downtime and System Failures

For vending operators, every minute a machine is out of order due to payment system malfunctions translates to lost sales and dissatisfied customers. Traditional vending machines, particularly those with external keypads and card readers, are often prone to mechanical failures. These disruptions lead to costly repairs and service calls.

Qpay tackles this issue head-on with its PIN-on-screen feature, removing the need for external keypads, which are more susceptible to wear and tear. Additionally, the terminal’s contactless technology reduces the risk of failure associated with traditional card insertion systems. These features ensure a smooth, uninterrupted payment experience for customers, reducing downtime and maintenance costs for operators.

We understand how critical reliable payment systems are for vending operators, so we partnered with Wipay to bring the Qpay terminal into our lineup. By integrating this PIN-on-screen technology with our own systems, we’re making it easy for operators to access a dependable, modern payment solution directly through us, helping them reduce downtime and keep their machines running smoothly.” explains Stefano Bertoldo, product marketing manager at Coges.

Advanced Data Collection and Management

Beyond payment processing, Qpay offers advanced data management features that are invaluable to vending operators. Many operators struggle with collecting and analyzing transaction data, which is crucial for optimizing machine performance, stocking, and overall business strategy.

Qpay integrates seamlessly with Coges’ MyKey system, enabling real-time monitoring of sales data, transaction histories, and customer preferences. This consolidated view of vending operations allows operators to make informed decisions, improve inventory management, and better tailor product offerings to consumer demand. Additionally, the secure integration with WiPay ensures all transactions are monitored and tracked, enhancing the transparency of financial reporting.

Operators need more than just a payment system—they need insights into their business performance. Qpay delivers real-time data that helps operators stay on top of their sales, inventory, and customer trends, ultimately improving profitability.” explains Stefano.

Enhanced Security for High-Risk Environments

Security is always a top concern for vending machine operators, particularly those in high-traffic or high-risk environments. Vending machines that hold significant amounts of cash are prime targets for theft and vandalism. Traditional payment terminals with external card readers are also vulnerable to tampering and fraud.

Qpay offers superior security features, including secure, encrypted communication with bank servers for every transaction. The PIN-on-screen feature helps to protect against skimming devices, and for more demanding locations, Coges is also developing a vandal-proof version (Q6000) of the terminal. These features make Qpay the best option for operators looking to protect their assets and provide a secure, trustworthy experience for customers.

Conclusion

The Qpay terminal is more than just a payment processing device—it is a comprehensive solution that solves some of the most significant challenges facing vending operators today. By addressing cash management risks, minimizing system malfunctions, improving data collection, and enhancing security, Qpay represents a new standard in vending machine payment technology. As the vending industry continues to evolve, Qpay ensures that operators can stay competitive, efficient, and secure.

For more information about Qpay, please contact our sales team.

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Coges launches the new QPAYPos credit card reader
31 Jul
2024

Coges, a leader in payment system innovation, is pleased to announce the launch of its latest product, QPAYPos. The QPAYPos credit card reader is a highly customizable, easy to configure and simple to use device that allows you to enable cashless payment at any point of sale.

The main strength of QPAYPos, in addition to the speed of data transmission, is the attention paid to the user experience and the purchasing interface. The QPAYPos reader was designed with the user in mind: setup is simple and intuitive, allowing you to get up and running quickly. The user-friendly interface guarantees an uncomplicated user experience for both operators and customers, also allowing the PIN to be entered directly on the reader’s touch screen.

With QPAYPos, unattended stores can now offer a shopping experience comparable to that of a retail store.” Observes Daniele Ioriatti, sales manager of Coges “This innovative credit card reader transforms vending machines, making them more modern and attractive for customers. Its field of application is not limited to the world of vending: from HoReCa to parking, from EV charging stations to car washes, QPAYPos has the functionality and reliability necessary for any unattended point of sale.

QPAYPos is compatible with all credit cards, including smartphone payments. This ensures that users can use the payment method they prefer, improving accessibility and convenience and avoiding lost sales in both busy and closed locations. To ensure maximum security and durability, QPAYPos is also available in a vandal-proof version, ideal for public environments.

The device not only manages credit card transactions, but in vending it is also useful for recharging MyKey cashless media, making QPAYPos a complete solution for all payment needs: it can be installed independently or connected to a Coges payment system to make the most of its potential, integrating it with the management of closed-circuit cashless media and cash. Furthermore, in its various versions, QPAYPos supports both contactless and chip and magnetic stripe cards, offering unparalleled versatility and ensuring compatibility with a wide range of payment cards.

QPAYPos will be available for purchase starting in October. For further information, questions or to order QPAYPos, contact our sales network or visit our website www.coges.eu.

We are excited to introduce QPAYPos to the market and we are sure that it will represent a new step forward towards an increasingly innovative and connected payment technology, revolutionizing the way customers interact with vending machines and all unattended points of sale.

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The new MyKey designed for those who love the environment
31 Jul
2024

Coges presents the new version of the MyKey cashless key, made with 100% recycled plastic for a lower environmental impact

The world of vending has been dealing with the issues of environmental sustainability and waste reduction for many years, seeking solutions that can improve the impact of our industry on the environment and meet the increasingly aware needs of end users. To meet these needs, Coges is proud to offer the new MyKey made from completely recycled plastics.

Coges MyKey is one of the most loved payment media in automatic distribution due to its immediacy and practicality of use, so much so that it has become an indispensable support for coffee breaks in Italy and in other Countries.” Underlines Daniele Ioriatti, sales manager of Coges. “The new version of MyKey, previewed at Venditalia 2024 and available in an exclusive black color, contributes to reducing the demand for virgin plastic and creating a circular economy, in which materials are reused and recycled.

The new plastic has the same characteristics as the other versions of MyKey both from a functional point of view and in terms of resistance to daily wear and durability. With the new 100% RECYCLED MYKEY, Operators will be able to demonstrate their concrete commitment to a more sustainable future, distinguishing themselves from the competition and attracting customers who are increasingly sensitive to the environment.

We are confident that the 100% RECYCLED MYKEY represents a significant contribution towards more environmentally friendly vending. Contact our sales network or visit our website to find out how to purchase 100% RECYCLED MYKEY and start making a difference in your business!

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Engine Connect, the first payment system born for connectivity
19 Jul
2023

Coges is proud to present Engine Connect, the first payment system “digital native”. Thanks to the 4G integrated module, the Engine Connect can connect to Nebular connectivity service and to the peripherals which need a remote connection without the need for a router or any additional optional modules.

Engine Connect is a payment and connectivity system complete for the Operators  who demand the best for their vending machines, without compromises in terms of quality and performance and without complications.” assures Daniele Ioriatti, Coges sales manager “Engine Connect includes all the functions of Coges Engine, the most advanced payment system in the vending market, and goes further to meet the ever increasing connectivity needs of vending, by offering the connection to credit card readers, telemetry, remote update of programming and prices, credit on the cloud and much more..

Engine Connect is a multi-standard payment system for vending, equipped with all the main functions which made Coges Engine famous: among them the management of 200 price lines, price tables and differentiated time schedules bonuses complete of recharge and free sale, LOCK ID and deposit management. Engine Connect can also be equipped with Bluetooth module for managing the payment by means of smartphone with Pay4Vend and can be set to manage the credit on the cloud with the possibility of remote top-up. What differences it from its predecessors is the integrated 4G connectivity module, which permits to the payment system a remote connection simpler and faster, without the need for installing some additional telemetry modules.

The optional connection to Nebular service allows the Operator to receive in real time the accounting data from the vending machine and the connected peripherals, to send refunds by remote directly to the MyKey key and update the firmware, the database, the programming parameters and the prices without moving from the office. Furthermore Nebular permits to activate the payment by Satispay and to receive on the computer or the management software any report of faults and stock shortages.

The vending machine market becomes ever more evolved and connected.” observes Matteo Pegoraro, Coges technical responsible “An autonomous and complete payment system like Engine offers to the Operator an indispensable advantage in terms of flexibility: it can be installed on any type of vending machine without compromises, avoiding thus to be linked to a specific brand. In this way the Operators can feel free to choose the machine they prefer according to the specific needs of a location, by preferring a model for the hot and another one with a different brand for the snacks: he knows that in any case he will find the most suitable Coges payment system for his needs,  whether it is a versatile system using the universal MyKey key or an innovative card reader.

Engine Connect will be available in MyKey, MIFARE or LEGIC version by Coges and all the resellers in the European countries within the end of the year.

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Top up MyKey with credit card… even without a card reader
12 Sep
2022

The coffee break is a pleasure, but sometimes we risk having to skip it because we left our wallet in the office or we have no coins in our pocket. Make sure that your most loyal customers don’t have to miss their relaxing break thanks to the new function of online credit on MyKey! Nebular allows you to move the credit present in the key to the Cloud, thus permitting the users to top  up their key with credit card also by smartphone, by their PC at the office or at home! MyKey remains the most suitable tool to purchase from a vending machine; thanks to Nebular it becomes even more flexible with new recharge options and without the need for a physical card reader.

Would you like to know more? Watch the video on our YouTube channel!

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Take the credit to the Cloud with Palladium Touch
25 Aug
2022

Coges MyKey is an ingredient of the coffee break for about an Italian out of 5. These users are ready for new loyalty functions like registration on the portal, online recharge, bonus and much more. Conquer your users with the innovative Palladium Touch System: offer new options of payment and cashless recharge; exploit the power of Nebular for simultaneous bidirectional interaction between Cloud and system and use the wide display to give sales information and a user interface. Thanks to the native connection between Palladium Touch and Nebular, the credit is not on the key, but it is stored on the Cloud, guaranteeing a higher anti-fraud safety also in the most problematic locations. Furthermore Palladium Touch permits to recharge MyKey and MIFARE supports with credit card, without the need for a card reader!

Would you like to know more? Watch the video on our YouTube channel!

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Coges focuses on precision and efficiency with the new Sofis coin mechanism
04 May
2022

Coges will present at Venditalia the release on the market of the new SOFIS change-giver coin mechanism for vending machines, a precise and functional MDB payment system, able to guarantee the high performance necessary to meet all the needs of the vending operator. The Sofis coin mechanism will join the Hexis and Unica coin mechanisms in the range of Coges cash payment systems.

“Sofis distinguishes itself from other Coges coin mechanisms because it combines maximum precision in coin recognition with extreme simplicity of operation.” Underlines Daniele Ioriatti, the new Sales Manager of the Vicenza-based company. “If Hexis and Unica are very smart change-givers, with the possibility of paying with smartphones and above all connecting to the Cloud with the Nebular platform, Sofis is characterized as an essential MDB coin mechanism: flexible in configuration, easy to manage and extremely precise, sharing the new module for coin recognition developed for Hexis, ideal for those looking for a secure and uncomplicated cash payment system.

Sofis has considerable elements of discontinuity even with Aeterna, the other “unconnected” coin mechanism from Coges: first of all, Sofis will only be available in the MDB version; in addition, the absence of a display and keypad in the new coin mechanism is compensated for by the immediate programming with E.C.S. Programmer. The most important difference, however, lies precisely in the recognition unit: thanks to a revolutionary multifrequency reading technology, the new module is able to collect a greater amount of information on the characteristics of the metal alloy. This technology, combined with the analysis of over 200 mechanical, optical, acoustic and electromagnetic parameters, allows the Sofis change giver a better quality of coin identification which translates into a more advanced acquisition capacity, a greater number of recognized currencies and above all, in better discrimination of fakes and fraud.

Particular attention was paid to cleaning and maintenance operations, made easier by the modular structure of the coin mechanism. Finally, the Sofis tube group, like that of Hexis, also stands out for its length and for the possibility of being easily configured to meet the needs of the Operator in the various locations, accepting the most requested value combinations.

Surely Coges is focusing more and more on connected payment systems and is making the hardware-software ecosystem the central point of its value proposition.” Matteo Pegoraro, head of the R&D area observes “This does not mean that we intend to neglect the design of more traditional payment systems. We work closely with all the players in the vending market and we know that each location has particular needs, connected systems are a fundamental step forward but they are not the answer to everything. Coges’ goal has always been to draw on its vast experience to develop a complete, versatile and integrated range and offer our customers the most innovative solutions.

The Sofis change giver will be available for purchase at Coges and authorized dealers starting from next month. Come and discover it from 11 to 14 May at stand C43-D48 in Hall 3 at Venditalia!

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How does Hexis assisted recharge work?
16 Jun
2021

Even though Hexis Change-giver Coin mechanism enjoys considerable operation autonomy, also thanks to its 5 capacious tubes, sometimes it may happen that some tubes empty and it results necessary to recharge them with coins. These are usually the tubes containing the low-denomination coins, which are given more frequently as change to the vending machines’ users.

Normally, to fill the empty tubes with coins the Operator is obliged to calculate accurately how many new coins were inserted and to remove an equal value from another tube containing high-denomination coins. This is often the only way to “move” a certain amount of currency from a tube to another one, by keeping a correct accounting of takings.

This operation, if carried out manually, involves some evident risks of calculation errors and always needs much care and time. To resolve these problems, Hexis includes the optional Assisted Recharge function, which is already present in the other Coges Change-giver Coin mechanisms. Thanks to this function the Operator limits himself to insert an identification key in the cashless Reader connected to the Coin mechanism and to insert all the desired coins in the insertion slot of the vending machine.

The inserted key – a normal MyKey, programmed with section code 96 – will permit the Coin mechanism to recognize the filling operation in progress without confusing it with a sale. The insertion of the coins will be fast thanks to the acceptance rate of Hexis Coin mechanism and when the desired tube will result full, the Coin mechanism will signal it by addressing the surplus coins into the reject channel. The same operation can be carried out at the same time even in more tubes with different denominations.

At this point the operator has only to extract the recognition key from the Reader and Hexis will precisely calculate the value of all the inserted coins, by giving a change in high-denomination coins with the same value: the same operation which was previously carried out by the operator, however in less time and higher reliability. In this way in addition to a correct accounting the presence of coins into the tubes is always guaranteed.

Furthermore, all the recharge operation can occur without the need for opening the vending machine door and for accessing physically to the tube group.

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How does the self-locking of the tube box of Hexis work?
11 May
2021

The tube box of Hexis Change-giver Coin mechanism is locked by an electromagnet which blocks its opening. By means of the programming menu the box can be set to unlock freely or to be locked. In this case the opening will be allowed only after the insertion of an authorized key or the entering of an opening code on the keypad of the Coin mechanism. Up to five opening codes can be set.

The box opening by key or password is registered in a special event log which cannot be changed, therefore it is possible to check during the data collection phase when the tube box was opened, with which key or code and how long.

The registration of the unlock operations of the tube box occurs automatically also with the Coin mechanism switched off. This function guarantees to the operator a high level of security as whoever goes and act on the vending machine or on the Coin mechanism, if unauthorized, cannot physically access the accumulated cash.

Take a look to Hexis page for further information.

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What makes Hexis so precise?
04 May
2021

One of the secrets of the extraordinary precision of Hexis, which permits to recognize coins in standard conditions at first insertion, lies in its new Caesium Pro validator module.

Traditionally the coin validators measure different parameters or features of coins: one of the most important has always been the electromagnetic analysis of alloys. Another main operation is the measurement of the coin diameter, in the validators designed by Azkoyen Group, instead, another parameter which permits to contrast the different types of fraud comes from the sound analysis.

The main innovation of Caesium Pro module is the collection of information on the metallic and magnetic composition of the coins with three different depths of penetration: three different wavelengths are used at the same time in order to get a higher quantity of information. Therefore the new coin analysis sensor integrates the advantages of the multimodal technology already patented by Azkoyen, which permits to the three detection coils to work at the same time with the processing and the multifrequency stimulation.

Furthermore, Caesium Pro validator module incorporates a new faster and more powerful microcontroller which permits a higher number of readings during the coin passage and a higher precision for each of the magnetic measurement parameters.

This innovative technology, covered by two new patents, involves a better quality of coin identification by Hexis Change-giver Coin mechanism, whose result is a better acceptance and, moreover, a better counterfeit discrimination and the fraud attempts.

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