Coges, a trusted partner in payment solutions for the vending and retail industries, in partnership with WiPay, proudly announces the launch of its new Qpay terminal. Designed to address the specific challenges faced by vending operators, this advanced payment solution promises to simplify operations, enhance security, and improve customer satisfaction. With over 40 years of experience in providing payment systems, Coges continues to innovate with Qpay, a versatile terminal that is ready to meet the demands of today’s rapidly changing vending landscape.
Minimizing Downtime and System Failures
For vending operators, every minute a machine is out of order due to payment system malfunctions translates to lost sales and dissatisfied customers. Traditional vending machines, particularly those with external keypads and card readers, are often prone to mechanical failures. These disruptions lead to costly repairs and service calls.
Qpay tackles this issue head-on with its PIN-on-screen feature, removing the need for external keypads, which are more susceptible to wear and tear. Additionally, the terminal’s contactless technology reduces the risk of failure associated with traditional card insertion systems. These features ensure a smooth, uninterrupted payment experience for customers, reducing downtime and maintenance costs for operators.
“We understand how critical reliable payment systems are for vending operators, so we partnered with Wipay to bring the Qpay terminal into our lineup. By integrating this PIN-on-screen technology with our own systems, we’re making it easy for operators to access a dependable, modern payment solution directly through us, helping them reduce downtime and keep their machines running smoothly.” explains Stefano Bertoldo, product marketing manager at Coges.
Advanced Data Collection and Management
Beyond payment processing, Qpay offers advanced data management features that are invaluable to vending operators. Many operators struggle with collecting and analyzing transaction data, which is crucial for optimizing machine performance, stocking, and overall business strategy.
Qpay integrates seamlessly with Coges’ MyKey system, enabling real-time monitoring of sales data, transaction histories, and customer preferences. This consolidated view of vending operations allows operators to make informed decisions, improve inventory management, and better tailor product offerings to consumer demand. Additionally, the secure integration with WiPay ensures all transactions are monitored and tracked, enhancing the transparency of financial reporting.
“Operators need more than just a payment system—they need insights into their business performance. Qpay delivers real-time data that helps operators stay on top of their sales, inventory, and customer trends, ultimately improving profitability.” explains Stefano.
Enhanced Security for High-Risk Environments
Security is always a top concern for vending machine operators, particularly those in high-traffic or high-risk environments. Vending machines that hold significant amounts of cash are prime targets for theft and vandalism. Traditional payment terminals with external card readers are also vulnerable to tampering and fraud.
Qpay offers superior security features, including secure, encrypted communication with bank servers for every transaction. The PIN-on-screen feature helps to protect against skimming devices, and for more demanding locations, Coges is also developing a vandal-proof version (Q6000) of the terminal. These features make Qpay the best option for operators looking to protect their assets and provide a secure, trustworthy experience for customers.
Conclusion
The Qpay terminal is more than just a payment processing device—it is a comprehensive solution that solves some of the most significant challenges facing vending operators today. By addressing cash management risks, minimizing system malfunctions, improving data collection, and enhancing security, Qpay represents a new standard in vending machine payment technology. As the vending industry continues to evolve, Qpay ensures that operators can stay competitive, efficient, and secure.
For more information about Qpay, please contact our sales team.