payment systems Archives

Coges was chosen by SERIM for the cashless vending in Milan!

Posted on 2 February, 2021 by Marketing Marketing

Coges is proud to announce that SERIM chose Coges as a supplier for some vending systems for the City of Milan. The installation foresees the activation of 400 Coges Engine cashless systems equipped with a 4G connection module and a PMT Nebular Pay Credit Card Reader to be completed within the first months of 2021. The systems will be installed inside some schools, offices and public buildings of the Lombard County Seat.

“This configuration represents a unique and revolutionary event for the Italian vending, because most part of the systems will be installed without any device for the cash validation and will work only with the MyKey key and physical or virtual credit cards” observes Mario Majo, Coges Commercial Director “It will be the greatest installation of pure cashless systems in Italy in a moment of institutional thrust as regards electronic payments.”

SERIM is a top 10 company in the Italian vending sector with about 50 Euro millions of yearly revenue and it is a key member of the Coven consortium. SERIM involved Coges in this project of high strategic and symbolic value at the end of a long negotiation. It involved many company’s positions: from the Sales Dept. to R&D one, with the help of the Customer Service; the aim was to answer to the needs of SERIM in an excellent way, considering the high-profile opportunity was given to Coges.

One of the most appreciated aspects by the consumers who purchase a product from a vending machine is its easy use and the PMT Nebular Pay Credit Card Reader will guarantee to the users an immediate experience: to make the payment it is enough to move the credit card or the smartphone near to the Reader.

The payment with virtual cards doesn’t require any app download. Nebular Pay is compatible with all the credit and debit credit card circuits (Visa, Mastercard, VPay, Maestro, American Express…) and the virtual electronic wallets (Google Pay, Apple Pay, etc.), which foresee a rapid cash transfer on the Customer’s bank account. In addition to the direct purchase of products from the vending machine, the Nebular Pay Reader will allow the end user to recharge the credit on his own MyKey key. Thanks to the Nebular connectivity service, the payment solution requested by SERIM will also permit to the Operator to benefit from an online technical portal with some functions: product stock management, remote firmware and database update of the payment systems, remote refund of the credit on key and much more.

“The elimination of cash will not be a problem for the end user” – adds Majo – “Italy is moving rapidly as regards cashless payment and this year there will be an additional acceleration of this trend thanks to the demand of more hygienic and sure payment methods, due to the Coronavirus. Surely this is a challenge for us and we are proud that SERIM made this choice; we believe that Milan is the ideal lab-territory for this innovation.”

With this solution Coges and SERIM intend to be pioneers in the development of digital applications for vending; a partnership based on a mutual trust which will be an important step for the evolution of our sector.

Optimize the vending management by smart working

Posted on 15 October, 2020 by Marketing Marketing

While the COVID-19 pandemic keeps on arousing worries around the world, the Operator’s company of vending keep themselves busy to face the difficulty of the moment and find out new business solutions. To work in a “smart” way means to exploit all the advantages offered by the new technologies to adapt to the rapid changes in progress, by reducing the costs and keeping firm the trust of the users: the connectivity is an investment which permits us to be near to the customer even where we can’t go in person in this moment.

Health reasons and economic opportunities suggest, for example, to reduce the frequency and the duration of the visits to the point of sale of the fillers and the technicians. To this need answers the integration of the payment systems and Coges Nebular platform, which brings online the technical portal by permitting to intervene by remote on the firmware update of the master system and the peripherals, on the change of prices and parameters and on the coin and bill database. By means of Nebular, available on the online portal or integrated in the main management software, it is furthermore possible to display in real time the sales and the recharges carried out on the cashless keys, by sending also credit refund by remote in case of missing sale without meeting the user physically. These functions, together with the notification of the alarms and the management of the product stock, permit to the Operators to save on the technical visits and to reduce substantially the time devoted to the visits for filling the vending machines connected.

How to increase, at the same time, the sales on the vending machine? It is necessary to grow the trust of the users and to offer them, together with a service and some quality products, some payment options which make them feel sure. We know that in all Europe the cashless is finding the interest of the consumers: the more intuitive cashless solution is always the MyKey, which in the new embodiment amazes the users with the brilliant colours and involves them with the exclusive customized web showcases with the Operator’s colours and logo. When the vending machines are connected to Nebular, furthermore, the users can display on the showcase their credit and other exclusive functions, while the Operator has some always updated data available on their consumptions and can send some offers and promotions to make them feel more cuddled.

If Coronavirus takes you away from your Customers of from your vending machines, the connectivity of the advanced payment systems permits you to keep them at hand. Contact the nearest Coges dealer to find out the best solution for your needs!

Coges presents Nebular 2.0 and its new functions

Posted on 5 July, 201918 July, 2019 by Marketing Marketing

Smartphone, connectivity, Internet of Things (IoT)… we undoubtedly live in an hyperconnected world in which people and technological devices communicate with each other in a continuous way. Connectivity can simplify our lives and improve our work, included at the vending machine: this is the philosophy adopted by Coges with Nebular, the online service that represents the “digital twin” of Coges Engine payment system. Thanks to the long experience of our company in the design of innovative solutions for the vending market, Nebular is today enhanced with new functions to further improve the professional life of the vending Operator. The changes that affect the new version of Nebular are numerous and involve the most essential elements of vending operation: from the programming of payment systems to the credit refund via cloud, through the update of cash systems’ database, the planogram and online product management. Learn more about the topic that interests you more by scrolling down this article or with the new interactive PDF and, if you wish, contact us in any moment for more information.

Technical Portal Online – Refund – Product Database – Keys Management – Database Update – Open Payment Platform

The relationship between Coges and its customers continues even after the sale of the product, for this reason we work to guarantee you an efficient management for all your locations. Nebular’s important update takes the technical portal online allowing the creation, the modification and the sending of parameters and configurations to the payment system by remote. It also becomes possible to remotely update the firmware of both the master system and the peripherals and the management of technical faults and alarms by grouping, if necessary, the vending machines according to customized labels and sending to each the changes just made.

We are aware of the delicate role assumed by credit refunds in a vending company, for this reason we have decided to make them even more simple with Nebular, with two already set refund methods (Free sale and Remote Key top-up) and the possibility of checking the refund history at any time. In case of a non-sale it will be possible to send a refund directly from your own office, by associating it with a specific MyKey key that will receive it the next time it is inserted in the key reader: all of this is done without wasting time and without risk of errors due to cash management.

To monitor the performance of vending machines and increase the revenues, Nebular allows you to manage the product database through an intuitive planogram. This solution records transactions in real time for each product, it allows you to obtain a practical report on sales trends and, to give an even more accurate idea of the location trend, it makes available the download of a complete and customized report. Nebular is also compatible with the main ERPs used in the vending market: the Operator will find in real time all the data recorded in the same menus that he usually uses.

With Nebular new version, Coges has made even more smarter the famous MyKey key. Thanks to Nebular, it is now possible to view remotely and in real time the credit of each Key, as well as the history of all sales and top-ups made from each individual Key.

At the same time Nebular makes the peripherals for cash recognition smarter, incorporating the remote update of Unica change-giver coin databases, and the banknotes database of Creos and Lithos banknote readers, allowing the acceptance of new cash and preventing the fakes circulation.

Nebular is designed to offer more and more payment methods to final users: for this reason it includes an open payment platform that will also be able to integrate credit cards and apps belonging to third parties, in addition to the already supported Pay4Vend smartphone app. Enter a new era of vending management thanks to Nebular, the most complete and efficient connectivity solution on the market.

Discover Coges Engine with the new interactive brochure

Posted on 4 July, 20195 July, 2019 by Marketing Marketing

Discover the full potential of the Coges Engine system with the new interactive brochure!

Download the new PDF brochure from here. The strenght of Coges lies in a dynamic and continuous relationship with its customers, a relationship based on collaboration and mutual growth that generates value for both and that is always able to create technological updates and new services. This allows us to design great payment systems for vending, always putting the customer at the center of our business. Coges Engine continues to be enriched with new functions and today it is the heart of an entire ecosystem for vending ranging from cashless payment to telemetry, from online product management to integration with smartphone apps.

For this reason we have decided to update our Coges Engine presentation and make it more interacive: all the main features of our electronic system are now connected to the Coges website and they can be deepened at your own discretion. Download the new PDF from the Coges Engine page and experiment all its features, click on the link buttons and build an information tailored to your needs.

The advantages of data audit in the Vending market

Posted on 3 July, 201918 July, 2019 by Marketing Marketing

The Vending market is increasingly interested in the audit of vending machine accounting data. The modern legislative requirements in terms of accounting are combined with the interest in knowing the amount collected and the cash movements entering and leaving the vending machine. One of the aspect that most increase vending machine’s commercial capacities is in fact a deep knowledge of their current performance because it’s from here that all the margin for improvement can be identified and exploited and, in this way, it’s also possible to approach the most consolidated experience in the retail sector.

Starting from this topic, Coges has developed payment systems able to store all the accounting data. If the payment system is set as master in the vending machine configuration, it will also be able to store the data of all the connected payment peripherals such as banknotes readers, coins recognition devices and change-giver coin mechanism connected in MDB. All of these payment systems are completed with a wide range of accessories aimed at detecting and analyzing their data. Download the accounting data and integrate them in your ERP is easier and more efficient thanks to tools such as USB pendrive, BT Data-Key and the Nebular remote connectivity solution, which is able to increase the technological level of your location and to fully satisfy all your vending needs.

The collected data not only meets your accounting needs, but they provides important information on the most sold products, on the economic performance of various vending machine, on the best sales time and on many other details that will allow you to act exactly where you feel more appropriate to improve your sales opportunities and customer service: for example by reinforcing sales at times in which there’s more request or by changing shipper’s routine to always ensure a full stock in the most popular locations.

The management of your location will also be supported by a control able to detect any malfunctions. This will guarantee an effective and rapid intervention in case of need contribuiting, at the same time, to the reduction of lost sales. The costant check of your vending machines can translate itself into a potential increase of sales and allows you to have an accurate account of your stock products.

Download our new interactive catalog dedicated to the German market

Posted on 19 June, 20195 July, 2019 by Marketing Marketing

Coges’ experience and continuous innovation go beyond Italian borders to include Germany, a market with great opportunities for the Vending industry. To get an idea of all the products dedicated to this market, download our new interactive catalog from here.

Coges is present at AVA’s 90th anniversary

Posted on 14 June, 201919 June, 2019 by Marketing Marketing

Approaching the refined world of cafes to Vending has always been one of the most important added value in our sector. This year, taking the opportunity of AVA’s 90th anniversary, Coges wants to present its payment solutions able to make a big step in this direction. We will be present in partnership with Coffetek from 13 to 14 of June 2019 at the Hilton Metropole in London. Stay connected with our social channel and our website to receive new information about our range.

Coges payment systems are waiting for you in Bucharest

Posted on 21 May, 201920 June, 2019 by Marketing Marketing

Coges flagship products will be the protagonists at Expo Vending 2019 in Bucharest.

Coges will be at the sixth edition of this fair, hosted at Romexpo, from May 28th to 30th together with its official reseller Alcor Holding. In Bucharest we will display Creos, our new multi-standard banknote reader which is able to offer an excellent and accurate banknote reading. We also invite you to learn more about the most complete and advanced electronic system for vending: Coges Engine, a product that can perfectly integrate payment management and data collection. Finally we will also show Aeterna, our change-giver that is able to combine functionality, a simple use experience and precision in coin recognition.

Come and visit us at stand 307 where we will show you all the products that are making the world of vending even smarter.

Keep your fleet in your pocket thanks to the new Nebular app

Posted on 14 May, 201920 June, 2019 by Marketing Marketing

From today it is even easier to keep your entire fleet under control: Coges has in fact released the Nebular application for iOS and Android smartphones.

The app allows you to access a part of the Nebular service’s functionalities: for example you will be able to see in real time the status of the connected vending machines, identifying the low-connected machines and those with a stock of products running out. Thanks to push notifications, you can also receive an immediate communication in case of an alarm. In the end, Nebular app provides you with a quick overview of the value of receipts, divided into “cash sales” and “cashless sales”. Convenient as a reminder at a glance! Don’t like apps? No problem, Nebular service is available in full version through browser or in your management software through API. For more information, visit the Nebular page on our website.